The Massachusetts Health Connector, the health insurance exchange for the Commonwealth, has reopened its public walk-in center in Boston, providing the option for members and applicants to receive in-person assistance. Open enrollment will continue through January 23, 2022, and beyond for ongoing assistance and enrollment needs.
The Massachusetts Health Connector currently serves around 300,000 individuals and employers with health and dental coverage. The full-service walk-in center will provide assistance to members regarding their coverage and assisting applicants in completing their application and enrollment process. Members may also make their premium payments at the walk-in center in the form of check or money order.
“Many of our members appreciate the in-person support offered by our walk-in centers, and reopening during Open Enrollment is a priority for the Health Connector,” said Louis Gutierrez, the Executive Director of the Massachusetts Health Connector. “Members in Boston can access quality, in-person help starting this week, through Open Enrollment and beyond.”
Through the ConnectorCare program, income- qualifying residents can access coverage that includes free and low-cost premiums and co-pays, and no deductibles.
The Health Connector closed its walk-in centers in March 2020 due to the COVID-19 pandemic. Visitors to the newly reopened walk-in center must adhere to mask and capacity requirements in order to maintain the health and safety of visitors and staff.
The Boston walk-in center is located at 133 Portland St., within walking distance of Haymarket buses, all MBTA subway lines, and North Station Commuter Rail. It is open Monday-Friday, 8 a.m.-6 p.m. Further walk-in center openings in Springfield and Worcester will be announced in the coming days.
People who need health insurance, or members who need to update their accounts or pick a new plan for 2022 can visit www.MAhealthconnector.org to apply for and enroll in a plan. Those who need assistance can visit a walk-in center, find a local Navigator or Certified Enrollment Counselor through the website, or call the Health Connector at 877-MA-ENROLL (TTY 1-877- 623-7773).
