Last summer, Tufts Medical Center conducted a comprehensive Community Health Needs Assessment (CHNA), revealing three essential health priorities: behavioral health, financial security and mobility, and access to care and services. In response, a coalition of 20 organizations, carefully selected through an RFP process, emerged with a collective goal of driving positive change across Boston’s diverse neighborhoods.
“In the wake of the CHNA, we strategically harnessed the findings to address pressing health needs through targeted interventions,” states Sherry Dong, Executive Director of Community Health and Community Initiatives at Tufts Medical Center. “These actions are yielding significant improvements in our communities, reflecting our commitment to bettering the lives of those we serve.”
The collective impact of this coalition is evident in its first six months, having served over 5,000 individuals, with 80% identifying as individuals of color.
Notable outcomes among residents served reveal progress in multiple areas. 32% now have a better grasp of financial management, equipped with tools for navigating their financial landscapes. Additionally, 27% have started to experience the value of saving, witnessing their savings grow towards greater financial security, while 11% have also been able to tap into crucial benefits and services.
Among the transformative organizations leading these changes is the Greater Boston Chinese Golden Age Center, which focuses on serving Chinese-speaking elders. Through personalized case management, support groups, and educational workshops, their program has significantly improved mental well-being among participants. This includes offering one-on-one assistance to address specific issues, providing counseling, referrals, and coordinating healthcare services, as well as support groups for mutual encouragement. As a result, 65 participants now feel more informed about their health and well-being, experiencing heightened self-worth, and 30 individuals have seen reduced depression, while 18 reported decreased anxiety and stress. Megan Cheung, Associate Director, shares, “We are devoted to enhancing the lives of our seniors, providing not only resources but also a nurturing space where they can thrive.”
Boston Asian: Youth Essential Service (Boston Asian YES) empowers youth through a variety of experiences that improve access to care and services. Through their program “Positive Thought & Actions,” they have significantly reduced stress levels among participants, with only 30% now feeling stressed, compared to the previous 70%. Jane Leung, Executive Director, emphasizes, “Our journey centers on nurturing empowered, capable young individuals who grasp the significance of holistic well-being and connection.” Furthermore, Boston Asian YES has fostered a sense of belonging and engagement, with 75% of participants actively involved in youth leadership activities and feeling more connected to their community. These activities, from biking tours to cultural experiences like Chinese calligraphy, boost overall well-being and self-esteem among young individuals.
Meanwhile, the Gavin Foundation’s Center for Recovery Services (CRS) is using technology to help people dealing with substance use and mental health issues by offering remote support services. In just a short period, this program has significantly impacted its clients. Thirteen participants reported reduced depression, anxiety, and stress indicating improved mental well-being. Furthermore, 13 participants reported decreased alcohol and drug use, underlining the program’s success in promoting sobriety and healthier lifestyles. John McGahan, President and CEO, highlights, “Our Technology Contingency Management Project reflects our commitment to exploring innovative approaches that can positively impact lives and make a meaningful difference in the community.”
Compass Working Capital’s flagship initiative, the Family Self-Sufficiency (FSS) Program, in collaboration with affordable housing providers and the U.S. Department of Housing and Urban Development, enables families receiving rental assistance to build savings and achieve their financial goals. On average, Compass FSS participants build over $8,100 in savings and increase their annual earnings by $10,000. Moreover, third party evaluations reveal an average 20-point increase in credit scores due in part to Compass financial coaching. Edwin Santana, Director of Programs in Boston, underscores the organization’s mission, “We are committed to partnering with families to build savings as a pathway out of poverty, and narrowing the racial and gender wealth divides.”
As these initiatives continue to unfold, Tufts Medical Center remains steadfast in its commitment to enhancing community well-being. Sherry Dong, sums it up eloquently, “We are excited to collaborate with community organizations that are trusted by residents to improve our communities, including one of our long-standing partners, the Asian American Civic Association. Our dedication to bettering the health of our communities remains unwavering, and we eagerly anticipate the ongoing positive impact these organizations will continue to make in their communities.”
Program Director Tufts Medicine Tufts Medical Center
Community Benefits and Community Health Initiatives
